Privacy Policy

This Privacy Policy describes how Clickwise Solutions ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website and marketing services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our services to you.

Personal Information You Provide

• Identity Data: Includes first name, last name, username or similar identifier, title
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers
• Business Data: Includes company name, job title, industry, and business requirements
• Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences

Information Collected Automatically

• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website
• Usage Data: Includes information about how you use our website, products, and services
• Marketing Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences

2. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Purpose/Activity	Type of Data	Lawful Basis for Processing
To register you as a new client	Identity, Contact	Performance of a contract with you
To process and deliver our marketing services	Identity, Contact, Business	Performance of a contract with you
To manage our relationship with you	Identity, Contact, Marketing	Performance of a contract with you, Necessary for our legitimate interests
To administer and protect our business and this website	Identity, Contact, Technical	Necessary for our legitimate interests
To deliver relevant website content and advertisements to you	Identity, Contact, Usage, Marketing, Technical	Necessary for our legitimate interests
To use data analytics to improve our website, services, marketing, and client relationships	Technical, Usage	Necessary for our legitimate interests

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly and cannot be switched off in our systems
• Analytics Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements
• Preference Cookies: Enable the website to provide enhanced functionality and personalization

4. Data Sharing and Disclosure

We may share your personal data with the parties set out below for the purposes set out in this policy:

Service Providers

We may share your data with third-party vendors who provide services on our behalf, such as:

• IT and system administration services
• Marketing automation platforms
• Analytics providers
• Payment processors

Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access and Portability

You have the right to request copies of your personal data that we hold. You may also have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Rectification and Erasure

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. You also have the right to request that we erase your personal data, under certain conditions.

Restriction and Objection

You have the right to request that we restrict the processing of your personal data, under certain conditions. You also have the right to object to our processing of your personal data, under certain conditions.

Withdraw Consent

Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. International Data Transfers

We are based in Estonia and your data is primarily processed in Estonia. However, we may transfer and process your personal data in other countries where our service providers operate.

When we transfer your personal data to countries outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data
• Where we use certain service providers, we may use specific contracts approved for use in the EEA which give personal data the same protection it has in the EEA

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We will also notify you via email and/or a prominent notice on our website, prior to the change becoming effective, if the changes are significant. You are advised to review this Privacy Policy periodically for any changes.